Legal

Terms & Conditions

Last updated: 24 September 2026

These Terms & Conditions (“Terms”) govern your use of the Circleup mobile application, the website www.circleup.ai and related services (together, the “Service”), provided by Circleup Ltd., Rappstrasse 15, 8408 Winterthur, Switzerland (“Circleup”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. The Service

Circleup helps people arrange in-person meetings. Depending on the features you use, the Service can share the free/busy availability you approve, suggest times and places to meet, send invitations, create events in your connected calendar, remind you to reconnect with people, and use an automated agent to contact restaurants or venues to request a reservation on your behalf.

Circleup is a tool that helps you coordinate. It does not guarantee that a meeting takes place, that other people accept or attend, or that a venue confirms a reservation.

2. Free service, beta features and changes

The Service is currently provided free of charge. Some features are new or experimental and may change, be limited or be discontinued at any time, with or without notice. If we introduce paid features in the future, we will tell you in advance and you will not be charged without your explicit agreement.

3. Your account

  • You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you need the consent of a parent or guardian.
  • You are responsible for the information you provide, for keeping your login secure, and for all activity under your account.
  • You may delete your account at any time. We may suspend or close accounts that breach these Terms or put the Service or other users at risk.

4. Restaurant and venue bookings

  • When you ask Circleup to book a table, our automated agent contacts the venue on your behalf. The reservation is an agreement between you and the venue. Circleup is not a party to it and is not the venue’s agent.
  • A reservation is only secured once the venue has confirmed it. Requests can fail, be declined, be recorded incorrectly by the venue, or be changed or cancelled by the venue.
  • You are responsible for checking the booking details, arriving on time, and following the venue’s own policies, including any deposit, cancellation or no-show fees.
  • Circleup is not responsible for a venue’s food, service, availability, prices, conduct or fees.

5. Meeting other people

You decide whom you invite and whom you meet. Circleup does not screen users and is not responsible for the behaviour of other users or guests, for cancellations or no-shows by other participants, or for anything that happens before, during or after a meeting. Please use common sense and meet in public places.

6. Calendars and third-party services

The Service connects to third-party services such as Google Calendar, Microsoft calendars and Google Sign-In. Your use of those services is governed by their own terms and privacy policies. We are not responsible for outages, changes or errors in third-party services, including calendar entries that are not synced, duplicated or deleted as a result.

7. Acceptable use

You agree not to:

  • use the Service for anything unlawful, fraudulent, harassing or abusive;
  • send spam or unwanted invitations, or make bookings you do not intend to honour;
  • impersonate others or provide false information;
  • interfere with, reverse-engineer, scrape or overload the Service.

8. Your content and our rights

You keep ownership of the content you add to Circleup (for example, invitation messages). You give us the permission we need to store and process it to provide the Service. The Circleup app, website, brand and software remain the property of Circleup Ltd.

9. No warranty

The Service is provided “as is” and “as available”, without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free or secure, that features will work as expected, that suggestions (including times, venues or AI-generated content) are accurate or suitable, or that any meeting or reservation will happen.

10. Limitation of liability

To the fullest extent permitted by applicable law, Circleup excludes all liability for any loss or damage arising from or related to your use of the Service, including in particular:

  • meetings that do not take place, are missed, delayed or cancelled;
  • no-shows by you, other participants or venues, and any resulting fees or costs;
  • failed, incorrect, declined or cancelled reservations;
  • features that do not work, break, change or are discontinued;
  • calendar or data synchronisation errors, and loss of data;
  • the acts or omissions of other users, venues or third-party services;
  • indirect or consequential damages, lost profits or lost opportunities.

Nothing in these Terms excludes or limits liability for intentional misconduct or gross negligence, or any other liability that cannot be excluded under mandatory law.

11. Privacy

How we handle personal data is described in our Privacy Policy. In short: when you share availability, only the free/busy windows you approve are shared with others, never the contents of your calendar.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and change the “Last updated” date. For significant changes, we will also notify you in the app or by email. If you continue to use the Service after changes take effect, you accept the updated Terms.

13. Governing law and jurisdiction

These Terms are governed by Swiss law, excluding its conflict-of-law rules. The exclusive place of jurisdiction is Winterthur, Switzerland, subject to any mandatory place of jurisdiction for consumers.

14. Contact

Questions about these Terms? Email us at general@circleup.ai.